Online Fashion Store | Pre-Owned Clothing
Frequently Asked Questions
Seller's FAQ's
-
For Clothes
- What are the various options of Selling on Kiabza?
- What clothes to send?
- How to pack and ship?
- What is the approval process?
- How will I know the status of my products?
- How are the prices set and payments made?
- What are KIABZA’s Margins for Consignment option?
-
For Bags/Belts/Wallets
- How do I book a pick-up on KIABZA and consign my pre-owned Luxury product(s)?
- What happens to my Products when it reaches KIABZA?
- How are Luxury Products Approved @KIABZA and how is pricing determined. Also, what happens to the Unapproved products?
- What is the minimum Listing Period and can I call back my approved product any-time before its expiry?
- Will my Luxury products be safe with KIABZA?
- How will I know when my product(s) get sold & when will I receive my money?
- What happens to my products if they do not get sold in minimum the listing period?
- What are Kiabza’s Margin?
- What Brands does Kiabza accept?
- What if my Brand is not on Kiabza’s Approved List?
Buyer's FAQ's
-
For Clothes
- Why Shopping on KIABZA is different?
- What are the benefits of registering with KIABZA?
- How do I pay?
- When will my parcel arrive and who pays for shipping?
- How to Cancel & Return?
-
For Bags/Belts/Wallets
- Why should one buy Pre-owned Luxury Fashion Products from KIABZA?
- How does Kiabza ensure authenticity & quality of pre-owned Luxury products?
- How can we know the condition of the products?
- What are the modes of payment available?
- How can one make use of the EMI option?
- What is Kiabza’s Exchange, Return and Refund policy for Luxury products?
I have a question or an issue which is not covered above, what should I do?
You are most welcome to write to us at [email protected] or you can call on our customer support number which is 8693881100 between 10 Am and 7 Pm, Monday to Friday, and we shall be more than happy to help you.